Shipping policy

This policy applies to purchases from Comfyva.

Last updated: 2 November 2026

Destinations, options and charges

Delivery availability and applicable charges are shown at checkout for your address. Any free-shipping offer shown when you purchase will be honoured according to its displayed conditions.

Delivery information

Timing depends on the product, destination, fulfilment arrangements and carrier. Please refer to any delivery estimate supplied for your order. An estimate is not a guaranteed arrival date unless expressly stated. If you need delivery by a particular date, use our contact form before ordering.

Order updates are sent using the contact details provided at checkout. If tracking is available for your shipment, the tracking details will be included in the dispatch information.

Delivery issues

Contact us if an order is missing, damaged or appears delayed. We will investigate and work with you on an appropriate resolution. Nothing in this policy removes any right to a refund or other remedy required by applicable law.

The address listed in our legal notice is for correspondence only. Contact us for any delivery enquiry and before sending a product back.